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About error messages
- 14 Dec 2022
- 1 Minute to read
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About error messages
- Updated on 14 Dec 2022
- 1 Minute to read
- Contributors
- Print
- DarkLight
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Issue | Location | Solution | Image |
| Agent disconnected | Platform | Make sure the executable is running correctly on the selected host. |  |
| Certification verification warning | Executable window | This is just a warning message indicating that a series of HTTP requests were made without verifying the SSL certificate. This does not pose any problem to the ongoing scan |  |
| Start event frozen on ready | Platform | Try to reinitiate the scan again. If this happens again, call support. |  |
| Error windows after clicking on executable file | Agent | On Windows environments, the agent cannot be executed as a regular application anymore. It needs to be executed as a service following the steps indicated on "Agent setup". |  |
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